We are answering your installation FAQs to help you make an informed decision before your next large-scale project.
Here at Direct2U, we believe that getting your items set up and ready to use should be the easiest part of the process, not the most stressful. That’s why we offer professional installation as an add-on to every quote placed. Our experienced installers take care of everything, so you can focus on what matters most. Whether it’s a straightforward setup or a more complex job, we have got you covered from start to finish.
Common Installation FAQ’s 💬
Do we offer an installation service? 💭
Yes, we do!
We are proud to offer a high-quality installation service to all our customers within Mainland UK. Our skilled fitters are available to visit your premises and take care of everything. This ranges from moving delivered items from the kerbside to assembling and fitting these items in place.
What is the difference between assembling and installation? 🤔
Assembling an item involves putting together individual parts and components to create a completed product. For example, this includes putting your chosen worktop on top of your workbench.
Installation involves placing these assembled goods into their final position. This also includes adding the final flourishes and fixings to ensure they stay securely in place.
Here at Direct2U, we are proud to offer a high-quality installation service to all our customers. By integrating these goods into their final location, you can help you to begin using your brand-new product as soon as possible with minimal hassle.
What items do you offer installation on? 🔐
We offer installation on a wide variety of our products. However, our most common projects often include:
- Lockers
- Racking and shelving
- Workbenches
- Cycle Shelters
- Office desks
- Safety barriers
How do I add installation to my order? 🛒
To include installation with your order, request a quote from us! The form lets you detail your product requirements and specifications, and whether you’d like to add this service to your order. A member of our sales team will get back in touch with you as soon as possible to discuss your options in more depth.
If you have placed a web order and wish to add this service, please contact our sales team directly. They can assist with adding this to your order, providing you with ultimate peace of mind.
How long will installation take? ⏰️
The time between placing your order and the completed installation can vary depending on several factors. We do aim to complete all our projects promptly and based on your specific deadlines.
Some of our items, including bespoke products, are made from scratch before dispatch. Whilst this helps to meet specific requirements, this naturally affects lead times. The size and number of items in your order will affect installation time. Larger orders will need more time on-site.
How much does installation cost? 💰
The price of installation can also fluctuate. Different elements again cause this, and we need to factor them in, including:
- What products do our team need to install?
- Do these items require specialist wiring or set-up for use? Or are simple fixtures for stability enough?
- Where in the UK will this project be completed?
- How extensive is the project – will it take a couple hours or multiple days?
- What facilities are available?
When you request a quote from us with an installation request, we will provide you with a tailored price. This will include the items you wish to buy, delivery fees, and setup costs. They can also provide a more accurate date of delivery.
Our completed projects 🔨
We are proud to have completed a range of projects over the years, helping organisations to improve their workplaces.
In August 2025, we assisted a school that wanted speedy delivery and installation before the Autumn term began in September. They placed their order for 315 Armour Steel Z-Door Lockers on August 8th, with delivery and positioning beginning on August 27th. It took our team four days to complete the storage locker installation. We placed 42 lockers in pre-made gaps for a seamless finish, and 273 sloping top lockers throughout the rest of the school.
Want to know more? Read our blog here!
Workbenches are another speciality that we pride ourselves on. This company chose to kit out their workplace with our Cantilever Workbenches, including a variety of above and below-bench storage spots. Our installation team assembled each workbench and installed them into their desired location for efficient workflow. They also added extension bays to the order, helping to maximise the available working space.
Having available space to store stock is crucial. That is why we felt honoured to help expand this warehouse storage facility with TUFF Industrial Pro Shelving. For added usability, they chose custom metal shelves for strength and added K-bins for easy storage.
Our team assembled each bay, and positioned them to their desired location, with enough space between each aisle for improved accessibility.
Our latest locker project was for a hospital, looking to add secure storage but with door colours to suit the room theme! They chose a mixture of our Armour Standard Lockers and Spectrum Heavy Duty Metal Lockers to achieve this.
Because our lockers arrive pre-built, installation is faster. Our team transports the units from the kerbside to their destination.
Watch this space for a blog discussing this project in more depth, with more images included! 👀
Add installation to your order today! 💛
If you have any other queries regarding our installation process, contact our sales team directly today! They are happy to help you and ensure you are fully clued up on the installation process before you request a quote with us.